Utilities

If you're part of a utility that wants to provide electric vehicle (EV) charging in your region, you know you must so do in a way that ensures reliable service, protects the grid and keeps operating costs low.

Deliver Reliable Electric Vehicle Charging that Scales

The ChargePoint® Service Provider Plan is a subscription-based solution for managing EV charging services that ensures reliable service end-to-end while scaling to millions of charging spots. It lets you integrate EV charging into smart grid operations, monitor energy use, and actively manage EV charging load. It allows you to incorporate billing for public EV energy consumption into the utility bills of your residential customers, while providing pay-for-use access to non-customers.

Ensure reliable service end-to-end while scaling to millions of charging spots

• View the real-time status of all your stations, all the time. Monitor real-time alarms, which alert you to any charging station problems. Diagnose and correct issues with charging stations remotely, without driving to the station's location.
• Receive charging station software updates without disruption to service, and without the need to involve your IT people.
• Continue normal operations without disruption in the unlikely event of a data center issue. Network redundancy guards against connectivity or data center issues.
• Ensure drivers are taken care of with the included 24x7 ChargePoint driver support.
• Choose from a full range of charging stations from multiple manufacturers. Enjoy the same remote station diagnosis, repair and upgrades, the same continuous service, and the same 24x7 driver support no matter which ChargePoint stations you install, from any manufacturer.
• Scale your charging operations easily. Once you have the ChargePoint service configured, expanding is a matter of simply applying the policies you've already established to any new stations you bring online. ChargePoint Network will support millions of charging spots.

Integrate charging stations into your smart grid operations and actively manage load with real-time data and fine-grained control

• See precisely where the electric vehicle charging load is being drawn at all times.
• Actively manage load by monitoring load levels at any geographic granularity and adjusting energy flow in 1% increments for selected stations or station groups. You can also integrate with utility advanced metering infrastructure and demand response systems to include EV charging in your existing load management programs.
• Analyze peak load trends using detailed data on energy dispensed. View usage history by customer across all your stations. Analyze station utilization by time of day.
• Send time-of-use pricing signals to drivers, varying price by time of day.

Allow the ChargePoint service to handle all payment processing for you, or opt to integrate billing and reporting into existing systems

• Let the solution handle all payment processing and funds transfer for you. Set your fee structures by time, session, or energy dispensed. You can set fees differently by driver or group, or time of day. You can set fees individually by station, or apply a single fee policy to any number of stations.
• Provide a variety of payment options including ChargePoint cards or credit cards.
• Choose to integrate billing for public EV energy consumption into the utility bills of your residential customers, while still allowing pay-for-use access for non-customers.
• Use the rich reporting tools to track energy dispensed, fees collected, station usage and greenhouse gas prevented in granular 15-minute intervals. Measure trends such as average turnover and session duration by time of day. You can also integrate usage data with your existing systems. Historical usage information is retained even when a station's hardware is replaced.

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