Retailers

If you manage a retail establishment or shopping center, chances are you strive to offer new services that attract and retain customers, including customers who drive electric vehicles (EVs). But in order to provide EV charging services, you need to find a way to deliver those services with limited staff.

Attract New Customers with Electric Vehicle Charging

The ChargePoint® Commercial Plan is a subscription-based solution for managing electric vehicle charging services that attracts new EV-driving customers, and provides powerful means to retain those customers with new offers and services.

Know when your customers arrive. Provide timely services and offers

• Know immediately when a customer arrives in your parking lot and plugs in, before they even walk in. If you let customers reserve your stations, you'll even know in advance who is coming.
• Communicate special offers as soon as your customer arrives.
• Create new loyalty programs that include charging services, or integrate charging services into your existing affinity programs.
• Keep your brand top of mind by offering a custom-branded ChargePoint card for your customers to use at every ChargePoint station.
• Analyze customer usage trends: who charges, their frequency and length of stay.

Attract new EV-driving customers. Give your brand maximum visibility

• Half of all EV drivers have a ChargePoint card and seek out stations on ChargePoint Network.
• Drivers see your stations on the driver web site, the mobile applications, and a variety of navigation systems.
• Drivers see if your station is unoccupied before they come, which gives them assurance.

Enjoy the ease of a cloud solution that tracks, collects and supports

• Get up and running quickly, with no IT staff needed. Upgrades bring you new capabilities with no effort. Even your stations get upgraded, remotely. Your entire system stays up-to-date.
• Ensure a good experience for your customers with the included 24x7 driver support.
• Track usage and costs with rich data. You can even track the amount of greenhouse gas emissions you've prevented.

Download Retailers Solutions Brief